Airport

George Bush Intercontinental Airport

George Bush Intercontinental Airport
2800 North Terminal Road
Houston, Texas 77032
281-230-3100
713-641-7722 (TDD)

Departures Information

Getting To the Airport Parking (Short and Long Term)

Food, Shopping & Servic

Arrivals Information

Getting From the Airport

Parking (Short and Long Term)

Food, Shopping & Servic

Houston Airport System

The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and the greater Houston region.

The Houston Airport System has a mission of helping to ensure that its employment, services, and facilities are accessible to the public, customers, and travelers.
To bring air service to Houston's population of more than 5.5 million, the Houston Airport System has three facilities; George Bush Intercontinental Airport, William P. Hobby Airport, and Ellington Airport. The three-airport system served more than 48.5 million passengers in 2009, including more than 7.8 million international travelers.

Together our airports form one of North America's largest public airport systems and position Houston as the international passenger and cargo gateway to the south central United States and a primary gateway to Latin America.

In 1937, as Houston began its ascent to become the energy capital of the world, the city acquired the site of its first major airport, William P. Hobby Airport. As Houston continued to grow so did the Houston Airport System, by adding new airports - George Bush Intercontinental Airport/Houston in 1969, and Ellington Airport in 1984, and expanding and tailoring services to fulfill a wide range of customer needs.

Our airports have advanced and highly technical weather, navigational and landing aids to ensure safe and on-time flight operations in all weather conditions.

No customer is too big, or too small, for the Houston Airport System. Our airfields handle any type of aircraft, even those as large as the Antonov 225 on runways that extend up to 12,000 feet, and we will be able to accommodate any aircraft produced for commercial use far into the foreseeable future.


Landing on our airfields are jumbo jets, home built aircraft, luxurious corporate jets, crop dusters and seemingly every model of airplane in between. Customers operating these aircraft vary from commercial passenger, air cargo and commuter carriers; corporate and general aviation; and the Armed Forces; to NASA and aerospace related businesses. Most importantly all of our flying customers, regardless of the size of their fleets, have access to the same high quality, specialized aviation services found throughout the Houston Airport System.

It is uncommon to find such progressive corporate strategies as diversification, market specialization and personalized customer service inherent in the management of a publicly owned agency. But the City of Houston Department of Aviation, which operates and maintains the Houston Airport System, is an exception to the rule amongst the public sector, choosing to apply these private sector business philosophies as core values to managing publicly owned airports.

While the airports represent a significant contribution to Houston and the surrounding communities' economies, they do not burden the local tax base to pay for operations, maintenance or capital improvements. Rather the system accomplishes financial self-sufficiency by deriving income from fees, rentals, and other charges. Surpluses generated are reinvested into capital development and bond retirement. At the same time according to a 2003 economic impact study these airports support over 151,000 regional jobs and contribute over $24 billion to the local economy.


The Houston Airport System has a mission of helping to ensure that its employment, services, and facilities are accessible to the public, customers, and travelers. J. Goodwille Pierre coordinates compliance with the non-discrimination requirements contained pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. Section 2000d) and the Environmental Justice component of Title VI. Information concerning these provisions and information regarding accessibl ilty services are available by contacting: J. Goodwille Pierre, Houston Airport System - Title VI Compliance Officer, 18600 Lee Road, Suite 131, Humble, Texas 77338, (281) 230-8010

You can obtain publications produced by the Houston Airport System in an alternate format by calling
281-233-1840 or TDD 281-233-1862

Airline Information

George Bush Intercontinental Airport (IAH) is presently served by 17 scheduled passenger airlines in addition to numerous passenger charter airlines also operate through the airport.

In 2009, more than 40 million passengers were served by Houston's largest airport. This convenient passenger gateway is the largest hub for Continental Airlines as well as numerous other carriers that offer more than 176 domestic and international destinations through nonstop flights from IAH.

An expanding portfolio of air routes and destinations promise to keep Bush Intercontinental Airport as the South Central United States' air transportation gateway to the world.



The airlines operate out of the airport's five modern and accessible terminal buildings (A, B, C, D and E).

International Travelers : Please note that all international arrivals are processed through the Federal Inspection Services (FIS) Building at Terminal E .

For more information about the carriers, their service and schedule out of Bush Intercontinental, use the information below to call the individual airline or link directly to their website.

ATTENTION: STARTING NOV. 18 ALL FRONTIER FLIGHTS WILL OPERATE AT HOBBY AIRPORT

Terminals & Amenities

George Bush Intercontinental Airport was built to meet today's needs and to accept tomorrow's challenge. The airport is continuously expanding to accommodate the increasing needs of both passengers and airlines which serve the facility.

A "City within a City," the airport's physical size and growth contribute immeasurably to the community's economic growth and provide the traveler with one of the finest and most convenient, modern facilities in the world today.
Terminal Maps
Bush Intercontinental Airport consists of five passenger


terminals (A, B, C, D, and E). Terminal E also includes the Federal Inspection Services (FIS) offices. The map below shows the layout of the terminals. Click on a terminal below to view a terminal map with locations of specific gates, tenants, and services.

Click Here to Downloadable a Full Airport Terminal PDF Map

Terminal Description

Visitors entering the passenger terminals from the street level are clearly oriented toward the moving baggage claim areas, rental car facilities, and other terminal amenities which are adjacent to auto-passenger pickup exits.

Limousine, taxi and public ground transportation services are available through one doorway, and private vehicle pickup through another.

Visitor/airport information is provided at the staffed Visitor Information Centers, located on the baggage claim level of Terminals A, B & C.

Upon reaching the second level, the traveler is in the center of the terminal facility. Airline ticket counters line- the terminal walls, while gift shops, food courts and lounge facilities complement the remaining departure level of the

terminals. The first and last view the traveler has is of the functional airline gate lounges which are designed to extend an atmosphere of comfort and convenience to within a few steps of the aircraft itself.

Suited to the needs and convenience of today's traveler, combined with foresight to fulfill the operational demands of wide bodied jets, and designed for expansion, George Bush Intercontinental Airport/Houston has taken its place as one of the most outstanding aviation facilities in the world.

The white airport telephones located throughout each terminal are for paging assistance. Visually or hearing impaired individuals may request additional information by calling 281/230-3000 or our TDD number, 281/230-3089

Passenger Amenities

Some of the amenities available to Bush Intercontinental Airport passengers include the following:

  • » WI-FI Internet Service
  • » Multi-lingual Special Service Representatives
  • » More than 50 food and beverage establishments
  • » Well stocked conveniently located news stands
  • » Specialty and gift retailers
  • » Scheduled and on call ground transportation
  • » Many choices in parking
  • » Visitor information centers
  • » Eight on-airport car rental companies
  • » Currency exchange booth
  • » ADA amenities
  • » TerminalLink automated people mover provides sterile airside connection between Terminal B, C and E
  • » Underground inter-terminal train
  • » Designated smoking areas, 25 feet away from the entrance of terminal buildings

Assistance Animal and Pet Relief Areas

Bush Intercontinental provides customers with assistance animal and pet relief areas outside of Terminals A, B, C and D.

For Terminals A, B and C, upon entering the baggage claim hall, simply follow the directional assistance animal and pet relief signs.

For Terminal D, the assistance animal and pet relief area is located on the outside, on the ticketing level. Directional signage is provided.

Baggage Carts

High quality carts are available at various locations throughout the airport to help you comfortably carry your carry-ons, shopping items, or check-in/claimed articles.

Rate: $4.00

Note: Baggage Carts are not permitted on the TerminaLink automated people mover or the underground Inter-Terminal Train

International Travelers: Baggage Carts are available in the customs area at no charge for arriving international passengers.

International Travel

IAH is the nation's 5th largest international passenger gateway, based on destinations. In 2009, more than 7.8 million international passengers passed through its gates.

Terminal D services passengers departing Houston on foreign flag carriers and Terminal E services international passengers flying on Continental Airlines.

For inbound international travelers, Terminal E is a state-of-the-art facility designed to streamline the customs, immigration and baggage process for visitors arriving into Houston.

At Bush Intercontinental Airport, we know there is no place like home, but we hope that international travelers and visitors find our facilities and our entire airport pleasant, and that our warm Texas hospitality makes them feel welcome.


© Houston Airport System


Facility Description

Passengers departing from Houston on international flights will use either Terminal D or Terminal E depending on the carrier they are flying.
  • » Terminal E - Continental Airlines international flights.
  • » Terminal D - all other international flights. For more information on Terminal D airlines go to our airlines page.

Passengers traveling into Houston on international flights will arrive at gates in either Terminal D or Terminal E. They will disembark and make their way through secure corridors and across the sky bridges to the adjoining Federal Inspection Services (FIS) . Here they will claim baggage and clear U.S. Customs and Border Protection.

For those passengers continuing on a domestic flight from Houston, there are recheck counters that will help speed them and their baggage on to their final destination. Airline locations can be found on our airlines page and our terminal layout .

For those passengers ending their journey in Houston, they can be met in the Meeter/Greeter Lobby located on the first floor of Terminal E. Ground transportation will be accessible from this location also.

Currency Exchange

Passengers can negotiate the currencies of 74 foreign countries between the hours of 7:30 a.m. and 9:00 p.m. These hours include all scheduled international flights to and from Houston.

Parking

The airport has over 25,000 parking spaces and parking rates that are among the lowest anywhere in the country. In 2001, we added an additional 5,600 spaces with our new Terminal A/B Garage situated between terminals A and B. In 2005, with the addition of Terminal E a new garage with 2,500 more spaces was added. Terminal C covered parking is also available. All vehicles entering the A/B and Terminal C garages may be subject to search by security personnel.

The Houston Airport System also operates Parking Cents, the city's economy lot, which provides parking at the corner of Greens Road and John F. Kennedy Blvd., with free shuttle service to the terminals. In addition to our Parking Cents lot, there are also a number of Off-Airport parking facilities with courtesy shuttles that travelers can choose from.


Airport Lot Locations

Convenient parking is available at each terminal. Parking garages are marked on the map above.

Parking Rates

Rates subject to change. Major credit cards are accepted.

Location Stay Rate
All Terminals
0.0-1 hr
1-2 hrs
2-3 hrs
3-5 hrs
5-24 hrs
$2.00
$3.00
$5.00
$7.00
$17.00
Sure Park Schedule (Members Only) 0.0-3.0 hrs
3.0-5.0 hrs
5.0-24.0 hrs
$7.00
$9.00
$20.00

Parking Cents

*NEW Covered Parking

0.0-3.0 hrs
3.0-24 hrs

$3.00
$7.00

Uncovered Parking 0.0-3.0 hrs
3.0-24 hrs

$3.00
$5.00



Parking Inquiries & Contact Information

For questions related to parking in any of the IAH parking garages (A/B, C, D/E) or at the Parking Cents Lot, please contact New South Parking at 281 233-1730 or visit www.newsouthparking-tx.com .

For more information about your parking options at IAH please click on the links below:

» Executive Parking Program
» Parking Cents - On-Airport Value Lot
» IAH Sure Park - Guaranteed Parking
» Passenger Pick Up Waiting Lot
» Oversized Vehicle Parking

Rental Cars

The airport is serviced by the major rental car companies from a single, central location at the new Consolidated Rental Car Facility which opened in August, 2003.

This modern, efficient, and customer friendly facility is located on the east side of JFK Blvd, less than 5 minutes from the terminals.

A common bus system is now shared by all rental car companies. To get there, follow the Rental Car signage at your arriving terminal and look for the white and maroon buses marked "Rental Car Shuttle".

Get more information on the Consolidated Rental Car Facility or visit their website at www.iahrac.com






Rental Agent Contact
Advantage Rent A Car 800.777.5524
281.982.0001
Alamo

888.826.6893
281.209.4900

Avis
281.443-5800
Budget
281.449.0145
Dollar Car Rental

866.434.2226
Enterprise
281.230.8200
Hertz
281-209-6700
National 888.826.6890
281.209.4900
Thrifty Car Rental 877.283.0898
281.442.5000

Ground Transportation

Visitors to Bush Intercontinental Airport have a variety of transfer and transportation options available to them once they arrive in Houston. This includes taxis, private limousines, SuperShuttle shared-ride service, scheduled buses/shuttles, courtesy vans, and even public bus (METRO) transportation. Services can take you to your nearby or downtown hotel or wherever your local travel takes you to in the surrounding area. Shuttle service is even available to the Galveston beach area.

Most shuttle services are available at the south side of Terminals A, B and C and at the west end of D. Check in the terminal for specific locations.

SuperShuttle Shared-Ride Service

SuperShuttle now provides ground transportation services at George Bush Intercontinental and William P. Hobby airports.

SuperShuttle takes reservations and picks-up travelers at their homes or businesses and transports them to the airports and vice versa. For reservations or for more information call 713.523.8888 or visit www.supershuttle.com .



Courtesy Vans are operated by the various hotels/motels in and around the airport . Use the courtesy telephones in the baggage claim area to request pick-up for most hotels/motels in the airport area.

Taxi

Taxis can be hailed through the Ground Transportation employees outside each terminal.

All destinations within Houston's city limits to/from Bush Intercontinental Airport are charged according to the flat Zone Rate or the meter rate, whichever is LESS.

In addition:

» City ordinance authorizes the cab driver to add an additional $2.75 departure fee to the total fare.

» Two or more passengers going to the same destination shall only be charged one fare.

» Late night surcharge - $1.00 per trip (8:00 p.m. - 6:00 a.m.)

» Senior citizens 10% discount.

TaxiPass

TaxiPass is the fast and secure way to charge your cab ride using your credit or debit card.

Your card information is secure and you will receive a TaxiPass receipt with contact information should you require customer service.

TaxiPass accepts all major credit cards. A $3.00 voucher fee applies to all vouchers purchased. For trips over $50.00, additional fees apply.

Zone Rates [ Click for Taxi Cab Rate Zone Map ]
Zone

Vicinity

Day Rate
(6AM-8PM)

Night Rate
(8PM-6AM)

1 North Houston, 610 North $38.00 $39.00
2 Downtown $44.50 $45.50
3 Galleria, Greenway Plaza, Medical Center, Memorial, River Oaks $51.00 $52.00
4 Reliant $55.00 $56.00
5 William P. Hobby Airport $62.00 $63.00
6 West Memorial, Bear Creek $69.00 $70.00
7 Ellington Airport, Westside $74.50 $75.50
8 NASA, Space Center Houston $88.50 $89.50
9 Kingwood $28.50 $29.50
10 Willowbrook $35.00 $36.00

All rates are subject to change.

If you believe you have been overcharged or improperly treated, please send a copy of your receipt along with the cab company name, driver's name and ID number to:

Ground Transportation
Senior Superintendent
P.O. Box 60106
Houston, TX 77205
281-230-3180

Or contact the City of Houston's Revenue and Regulatory Affairs Division at:

281-233-7860
281-233-2052 Fax

Public Bus Service - Houston METRO

Houston Metropolitan Transit Authority (METRO) Website

The Houston Metropolitan Transit Authority (METRO) offers bus service available at the south side of Terminal C. It includes the Bush Intercontinental Airport Express (Route 102).

Visit the Houston METRO website for specific route and schedule information.

Metro's Airport Direct

Let Metro take the hassle out of your travel plans with a quick ride to and from George Bush Intercontinental Airport's (IAH) Terminal C and downtown Houston on the new Airport Direct service. Getting to your destination has never been this convenient and affordable!

  • - A 30 minute nonstop trip leaving every 30 minutes for $30 (round-trip), or $15 one way
  • - The service runs daily from the Airport Direct Passenger Plaza (across from the Downtown Transit Center, 1900 Main, to IAH (Terminal C) from 5:30 a.m. to 8:00 p.m. and southbound from IAH to downtown from 6:10 a.m. to 8:40 p.m.

To download more info, Click Here .
For more information on how Metro's Airport Direct can get you to your destination call 713.635.4000 or visit www.ridemetro.org .

 

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